Shipping policy

Shipping Policy – GENZY OFFICIAL

We deliver orders across Pakistan.

Order Processing:
Orders are normally processed within 1 business days after confirmation.

Delivery Time:
Delivery usually takes 3–5 business days depending on the customer's location and courier service.

Shipping Charges:
Shipping charges, if applicable, will be shown during checkout.

Order Tracking:
Once your order has been dispatched, tracking information may be provided through the contact details supplied with your order.

Delivery Delays:
Delivery times may occasionally be affected by weather, public holidays, courier delays, or other circumstances beyond our control.

Wrong or Incomplete Address:
Customers are responsible for providing a correct and complete delivery address and active contact number. Additional charges may apply for re-shipping if an order is returned because of an incorrect or incomplete address.

For shipping-related questions, contact us at genzyofficial786@gmail.com.